Original topic:

Smart view developer options second screen not working

(Topic created on: 12-08-2022 08:50 AM)
212 Views
Ashraaf_8
Active Level 3
Options
Galaxy Note
Hello,
After updating to One ui 5, the second screen option to use my Note 20 ultra as secondary screen is not working. It was working before update on One ui 4.1

Now the option shows and I'm able to turn on. However, it does not detect from other devices and when I click on more options it crashes.

Can anyone help with suggestions? 
I did factory reset, wipe cache partition as well.

2 Comments
cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Ronkzz
Active Level 7
Galaxy Note
it's not working with most device after update
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