
vishvjeetgrewal
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01-20-2019 02:06 PM in
Galaxy Note
Yesterday I updated my device to One UI and what I am noticing now is that there is a delay of 2-3 seconds in most of the apps and YouTube is like around like 5 second delay. When you click on call icon it is also having delay and while picking the call there is lag.
Camera is also not smooth as it was before.
There are many small lagness if you are the person who notice the speed.
If there's anyone also getting this please comment.
And SAMSUNG please respond to this issue
#NOTE9 #SAMSUNG #GALAXY
Camera is also not smooth as it was before.
There are many small lagness if you are the person who notice the speed.
If there's anyone also getting this please comment.
And SAMSUNG please respond to this issue
#NOTE9 #SAMSUNG #GALAXY
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admin_
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01-22-2019 05:04 PM in
Galaxy Note
Thanks for being with Samsung and sharing your concern. We apologize for the inconvenience caused to you. Kindly follow the below steps to overcome the issue:
1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences.
2. Navigate to the Setting>> General management>> Reset>> Reset setting.
3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours)If issue still persists, the relevant department will serve you better. Kindly share your concern using Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach. For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
1. Navigate to the Setting>> Apps>> Three dots on the right top>> Reset app preferences.
2. Navigate to the Setting>> General management>> Reset>> Reset setting.
3. Kindly run your device in Safe Mode (While restarting handset when Samsung logo appear-long press volume down key until phone get on-check for few hours)If issue still persists, the relevant department will serve you better. Kindly share your concern using Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach. For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

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