Original topic:

Screen unlocks on alarm snooze / dismiss

(Topic created on: 02-16-2022 10:28 AM)
664 Views
KurSur
Active Level 1
Options
Galaxy Note
After last update whenever I dismiss or snooze an alarm the screen unlocks itself. Any idea why this is happening? And how can I stop it?
7 Comments
WalkieTechie
Expert Level 4
Galaxy Note
That's strange! Are you using face unlock ?
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KurSur
Active Level 1
Galaxy Note
No
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Sid_Karna
Expert Level 5
Galaxy Note
Model?
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KurSur
Active Level 1
Galaxy Note
Note 20 Ultra
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cs_member8
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support  

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Ahmad_All_Mighty
Beginner Level 3
Galaxy Note

Same on my Note 20! It's driving me crazy... I have my watch as a trusted device so I know that's what unlocks the phone, but snoozing shouldn't unlock the screen anyway, and it didn't used to before

TANUshankar
Beginner Level 2
Galaxy Note
alarm sound continues but not display screen how stop it
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