Original topic:

Camera night performance is poor after One UI 4.1

(Topic created on: 04-22-2022 04:37 PM)
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Members_2mnc59F
Beginner Level 2
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Galaxy Note

Hello,

I have recently upgraded to One UI 4.1. After the upgrade I noticed that quality of night mode pictures are significantly worse than what was in the previous versions. I can easily see that there is a lot of noise in the pictures and also pictures are not as sharp and bright as it was. Has anyone noticed it too?

Device: SM-N770F (Exynos 9810)

Android 12 with One UI 4.1

Camera app version : 12.0.03.49

3 Comments
Galaxy Note
Camera downgrade happens after all the updates buddy ...
ksnaruka
Active Level 7
Galaxy Note
This is business from Samsung side..they r forcing 😒 u buy new smartphone
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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