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02-10-2021 04:45 PM in
Galaxy NoteI hope Samsung team understand that if they make a phone with 120 hz fresh rate and some one buy it , so probably the user want to play some game with that 120 hz fresh rate and as most of the game like pubg have an high battery consumption , it is not a correct answer to customers to tell them to nit use the phone while charging , I tried all the Samsung team suggestion like using safe mode , using different cable and different plugs , resetting phone, upgrading to latest firmware etc...
This is a quality problem with serious consequences , I wished to pay this 1400 usd for an iphone , at least it was enough optimize except having a ridicules unusable 120 hz fresh rate !

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02-12-2021 04:45 PM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
