Original topic:

Screen Burn

(Topic created on: 01-07-2019 03:41 PM)
213 Views
akshiit
Active Level 7
Options
Galaxy Note
Dear Samsung,
I have been using my galaxy note 8 since the time it was launched and have started using it loke for 8-10 hrs for playing games since 23rd March 2018 . And not even a year has passed it started showing screen burn effects like hell . Like I literally can see my ingame controls even if the game is off and it can be clearly seen in white screen. Please have a look at thie issue. It really pissed me of .
3 Comments
admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3) Navigate to Settings >> Apps >> Select the app >> Clear Cache.
4)Run the device in the safe mode.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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amitsinha
Active Level 6
Galaxy Note
Wow great post
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Shazam
Active Level 4
Galaxy Note
ye pubg wala hai?
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