Original topic:

Screen burning issue

(Topic created on: 01-19-2023 11:07 PM)
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Anonymous
Not applicable
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Galaxy Note
I had my note 20 ultra from last 1 year bu t now screen burning issue is there on my smartphone watched a lot of videos regarding this screen burning issue it look so bad on my phone.i just want samsung to consider it as a issue and fix it with the update if its a software issue or if its a hardware issue fix it at their level otherwise im never gone buy samsung product again.
5 Comments
Srinivas_
Active Level 7
Galaxy Note
Bro, OLED has a potential problem with burning. If your device has an extended warranty then visit the service center asap. Otherwise, you'll be charged approx. 15 to 20k INR. If it's a green line issue like lots of s20 ultra then they might replace it's for free after through inspection.
Anonymous
Not applicable
Galaxy Note
Bro i just replaced my screen around 2 3 months ago still it got that problem i dont have extended warranty but i guess there is some warranty of new screen do know how months is it ?
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Srinivas_
Active Level 7
Galaxy Note
I don't know the exact time period for the service warranty, but in your case, you should visit that service center again with that repair receipt.
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Anonymous
Not applicable
Galaxy Note
3 months of warranty only
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cs-member11
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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