Original topic:

Samsung note 9 issue

(Topic created on: 05-02-2020 10:37 PM)
454 Views
paragdesai
Beginner Level 3
Options
Galaxy Note
After march security update I was facing display problem from 18 April and after a week it got resolved automatically but now when ever I use camera even for a minute phone get every hot . Anyone facing such problem  .I tried factory reset too but problem is still there.
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7 Comments
9149315200
Beginner Level 3
Galaxy Note
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Anonymous
Not applicable
Galaxy Note
everyone facing this issue after last security patch update in note 9
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Galaxy Note
Heating issue is most common in Note 9
Even if you use the mobile in sunlight it gets heated up I don't know why. At first I thought it's because of the auto brightness but even after disabling auto brightness the problem persists.
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sumit19x
Beginner Level 2
Galaxy Note
WILL NOTE 9 GET UI 2.1 UPDATE?
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Saif98700
Beginner Level 2
Galaxy Note
Heating issue is most common in Note 9
Even if you use the mobile in sunlight it gets heated up I don't know why. At first I thought it's because of the auto brightness but even after disabling auto brightness the problem persists.
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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shrenz
Beginner Level 2
Galaxy Note
same issue happening for my Note 9 as well
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