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05-02-2020 10:37 PM in
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05-02-2020 10:43 PM (Last edited 05-02-2020 10:43 PM ) in
Galaxy Note
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05-03-2020 12:00 AM (Last edited 05-03-2020 12:01 AM ) in
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05-03-2020 03:28 AM in
Galaxy NoteEven if you use the mobile in sunlight it gets heated up I don't know why. At first I thought it's because of the auto brightness but even after disabling auto brightness the problem persists.
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05-03-2020 02:30 PM in
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05-08-2020 08:22 AM in
Galaxy NoteEven if you use the mobile in sunlight it gets heated up I don't know why. At first I thought it's because of the auto brightness but even after disabling auto brightness the problem persists.
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05-08-2020 10:51 AM in
Galaxy NoteDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.
2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.
For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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05-13-2020 12:50 AM in
Galaxy Note