Original topic:

Samsung is degrading their older smartphones with software

(Topic created on: 07-21-2020 06:18 PM)
641 Views
TechAbhi108
Active Level 3
Options
Galaxy Note
I have been reading about this continuously about how a software update is causing problems mostly on flagship phones until i myself experienced it. Due to recent june software update, many users specially note 9 and s9 reported display problems. Either there are horizontal lines at lower brightness, yellow tint or screen flickering or all of them. I am a note 9 user and my display has yellow tint and lines at below 50 brightness and it is only after the software update.Samsung being ignorant, wants people to buy new flagships also want us to pay 18k for their "specifically planned" problems. We have an eye on you samsung.
bluealmond
Beginner Level 4
Galaxy Note

same issue here in colombia with 2 galaxies s9

cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please be assured and we request you kindly visit service center, as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link : https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

TechAbhi108
Active Level 3
Galaxy Note
contacted them a number of times, they are charging 17000INR for replacement. why should i pay if update ruined the display?
Aswintvm
Active Level 3
Galaxy Note
I was also facing the same problem since june security update 2020 on my s9 plus
Now the flickering stops
Step1 - Turn off autobrightness and put the brightness to full
step2- go to developer option and turn on Disable Hw ovelays
Step3- Screen resolution to QWHD+
Step4-Screen mode> adaptive display
Step5- Put the Colour mode>Cool
Step6 - Adaptive display> Advance settings> White balance> Red and Green to 0 and blue to 100%
Wait for some times...
Try it....
And comment if it stops..
TechAbhi108
Active Level 3
Galaxy Note
nothing works, the display is damaged because of the update
peppyme
Beginner Level 5
Galaxy Note
true! I have tried hell lot of tricks from YouTube, none works.
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msk226
Active Level 1
Galaxy Note
same issue with my s9+.....using it in manual brightness
TechAbhi108
Active Level 3
Galaxy Note
yes make sure this post reaches every corner of samsung community
Galaxy Note
facing the same issue
TechAbhi108
Active Level 3
Galaxy Note
yes share this post so that it gets likes and views until samsung takes it seriously
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