Original topic:

Samsung call recordings displayed in samsung music player folder.

(Topic created on: 12-10-2021 10:10 AM)
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IRFANV
Active Level 4
Options
Galaxy Note
Samsung inbuilt call recording function files are displayed in samsung music player folder under calls folder and all recordings are listed too... this should be hidden in the music player.... previously it was in a incognito mode and the recording folder had to be accessed manually thru the file manager to delete or manage the recorded files...but it never displayed in the call folder of music player or any other app.....Is there a way to permanently hide the call folder. If you delete all the recorded files, the call folder regardless hidden or not, gets deleted from the player folder, a fresh recorded file brings the call folder and the recording back to the player list. It is annoying to hide it every single time again n again. 

As per my understanding this is repeatedly happening due to the recording format....mp3...samsung should change the format of the recording file so that it stays hidden from other apps...especially music players
12 Comments
IRFANV
Active Level 4
Galaxy Note
My samsung music player is 16.2.26.15
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BVikram
Active Level 9
Galaxy Note
Same for me.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same and your feedback is also noted.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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