Original topic:

Samsung Note 9 screen discoloration

(Topic created on: 05-31-2020 03:16 PM)
644 Views
Priti-kumari
Active Level 3
Options
Galaxy Note

My Samsung note 9 phone screen color suddenly changed  to green. I have not updated it, since I bought it last year.I have tried calling on the toll free number, but didn't get much help. I was told that all the service centers are not operational in Mumbai.

I saw people are facing same issue after March 2020 update, but in my case I have not updated the software. Also, there is no physical damage on phone. I am wondering then what could be the cause for the same.

I think Samsung needs to check there AMOLED screen panels. How suddenly, people are facing same issue during same time.

Priti-kumari
Active Level 3
Galaxy Note

I m regretting that I have chosen Note 9... 

0 Likes
Dilli
Expert Level 5
Galaxy Note
Everyone is annoyed, disgruntled and upset of buying note 9, though being a great phone the march update messed up the display. You are not alone in this fight many users are angry with Samsung.
Unless all users get together and file a mass petition with Samsung they will not act. 🤔
Priti-kumari
Active Level 3
Galaxy Note

Agree, I saw similar post many people are facing... I don't know how to file petition for the same.. Can you help me pls... 

0 Likes
Dilli
Expert Level 5
Galaxy Note
I suggest gather more people having similar issues and then file the petition. If you do it alone they will just throw it in dustbin. Ask around in this forum, someone will surely take initiative
0 Likes
Lauki
Active Level 10
Galaxy Note
Wait for the next patch, may be that can fix!
0 Likes
rahulr020
Active Level 3
Galaxy Note

we are waiting from march.After that i recieved 3 updation and they didnt fix this.

0 Likes
Lauki
Active Level 10
Galaxy Note
You received 3 updates post March?? That's strange. We didn't receive one.
0 Likes
rahulr020
Active Level 3
Galaxy Note

not in march.I recieve 2 updation in april and 1 updation in may.Althogh the issue still exist untill now.No fix

0 Likes
Galaxy Note
There is a write to CEO option. Should we all do that together?
0 Likes
Priti-kumari
Active Level 3
Galaxy Note

I have already did that, they are suggesting to visit service center where they will suggest to get replacement which will cost around 20K. 

 

 

 

 

0 Likes