I am using Note 20 Ultra.After security patch update one green line visible here.No physical damge one the screen.Please solve the prblem next update.
Don't buy samsung flagship devices iam using from past few years models like S8, S10+, Note10+, S20+, Note20 Ultra, Fold 3 same issue green line or display burns 🔥. Fedup with samsung.
Sadly. I'm facing this issue since this morning on my Note 20 Ultra. Contact customer care and ask them to do FOC (Free Of Cost) Display replacement. And do not care about either if you have warranty or not. It is not our problem. We did not throw our mobile against the wall. We did not do drop tests on our phone. They dispatched OFFICIAL UPDATE, We trusted them and they destroyed our mobile. They need to be responsible for this crisis..
NOTE : As per my knowledge after going through a lot of similar issues online. There will be more line appear in time. Sometimes the display totally goes off or goes salt and pepper noise state. So it's better you backup your data when it is accessible. And also connect Samsung DeX to your PC and learn how to connect it when there is no display in your phone. So It will helpful in future....
Apart from that. I've spoke to customer care about this issue on my NOTE 20 ULTRA 5G and they said they only considering ONE TIME FREE REPLACEMENT ON SAMSUNG S20 Devices and they do not care about other devices like ours.. So explain it clearly it is not your fault. And it is them who destroyed your phone. Once you got them and they understand it's their problem. They might want you to go to ASC (Authorized Service Centre) to generate a JOB SHEET to prove that the display got the line because of the software issue. With that said, They still said they can't promise the FOC screen replacement. If they do not accept to replace the display, We have to sue them.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
I am using samsung note 20 ultra after update two green lines apper on my mobile display.samsung note 20 ultra is my dream to buy..But the problem appear I'm mentally sick.i don't that much amount to replace the display ..Plz samsung fix my problem at free of cost..thanking you...
