Original topic:

Samsung Note 20 Ultra Green line issue

(Topic created on: 05-26-2024 05:04 PM)
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saikumarb1
Active Level 1
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Galaxy Note
I am using Note 20 Ultra.After security patch update one green line visible here.No physical damge one the screen.Please solve the prblem next update.
Don't buy samsung flagship devices iam using from past few years models like S8, S10+, Note10+, S20+, Note20 Ultra, Fold 3 same issue green line or display burns 🔥. Fedup with samsung.
The planned obsolescence Samsung engaged
26 Comments
Sharuksrk350
Active Level 1
Galaxy Note
Same issue i have. I am a flagship samsung user. Note 20 ultra a waste phone.
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SanthoshKumarC
Beginner Level 2
Galaxy Note
I am using Note 20 Ultra.After security patch update one green line visible here.No physical damage to the screen.Please solve the problem by replacing the display at free of cost..

Don't buy samsung flagship devices iam using from past few years models like S8, S10+, Note10+, S20+, Note20 Ultra, Fold 3 same issue green line or display burns 🔥. Fedup with samsung.

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SanthoshKumarC
Beginner Level 2
Galaxy Note
Sadly. I'm facing this issue since this morning on my Note 20 Ultra. Contact customer care and ask them to do FOC (Free Of Cost) Display replacement. And do not care about either if you have warranty or not. It is not our problem. We did not throw our mobile against the wall. We did not do drop tests on our phone. They dispatched OFFICIAL UPDATE, We trusted them and they destroyed our mobile. They need to be responsible for this crisis..

NOTE : As per my knowledge after going through a lot of similar issues online. There will be more line appear in time. Sometimes the display totally goes off or goes salt and pepper noise state. So it's better you backup your data when it is accessible. And also connect Samsung DeX to your PC and learn how to connect it when there is no display in your phone. So It will helpful in future....

Apart from that. I've spoke to customer care about this issue on my NOTE 20 ULTRA 5G and they said they only considering ONE TIME FREE REPLACEMENT ON SAMSUNG S20 Devices and they do not care about other devices like ours.. So explain it clearly it is not your fault. And it is them who destroyed your phone. Once you got them and they understand it's their problem. They might want you to go to ASC (Authorized Service Centre) to generate a JOB SHEET to prove that the display got the line because of the software issue. With that said, They still said they can't promise the FOC screen replacement. If they do not accept to replace the display, We have to sue them.
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thakermansi
Beginner Level 2
Galaxy Note
Same issue on my samsung note 20 ultra since 24.12.22. Registered complain. But no solution from samsung
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Samsung_1VxLwHs
Beginner Level 2
Galaxy Note

Same problem goes with me as well. Updated my phone and showed a green line on 14 October, 2022. The number of lines are increasing gradually (now 5 lines exist)

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PATRABHI
Beginner Level 2
Galaxy Note
My Z Fold 2 also got the same problem. After the latest one UI update, I got a green line on the outside display. Have talked to samsung service center. They said, at present Samsung is replacing all the affected S series screen for free. But there's no update for Z Fold 2 yet. Don't know what to do.
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ROZAJMERI
Active Level 7
Galaxy Note
I am a pure sumsung coustemer from 2000 when gsm phone with entina till 2024 i am still using sumsung in the year but now after using sumsung from 20 years i am never dissappoint from sumsung but now i am very dissapoint to say that i own and trustable company has fraud me .my sumsung s22 has a got a green line after software upate i am very sad to say that samsung has disappoit me after using sumsung from 20+ years this is sad moment for my life i request you to replce or repair my device because i could not accept this kind of things with pure sumsung couatmer and it is not only me but many other coustemrs have this problem and i am very sad to say that if this kind of behavior contines we people from samsung family needs to leave the samsung family and use other phones we are not at all happy to leave this company at all and this is not are fault at all its your company fault and only you are 100% responsible for it if the software is not ready to use company should not upade the mobile company should cheak the upade with responsiblity in upate 16.1 One UI Version problem i was using m200 galaxy Y galaxu y duos R200 galaxy grand ,grand2,j7,j6,,s3,s3 mini ,A50,A53,A52 wifi 6 S7 Mini , S5 , Galaxy F ,Samsung Guru keypad mobile and many more but after many years i do not rember some of them but i am never dissapoint with any of them but this s 22 ultra has got a green line after upade . But i am very sad to say the samsung is nowdays is not giving value to coustmers but giving importance to money and thinks to make company more profjtable we the people of india takes coustemers as god and happiness is only we need and try to stasify it thats all we dont give the pripority to money on coustmers we are not willing to defame the company but my friends were telling not to buy samsung and my trust on this comoany has been removed


I am very premium coustmers of samsung for more than 20 years but i am giving this in writing .i with my s22 ultra upated software after mobile setup till 100 % when optimisng finished when switch on the phone green line came after line i shut down the phone 2-3 times and it was biggest fault that i upaded my phone
Dont parchese samsung S seris phone
S22 ultra s23 ultra s24 ultra all model probleams
Dont update ONE UI Version 6.1
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