Original topic:

Samsung Galaxy Note 9 screen issues after March 2020 Ypdate

(Topic created on: 04-30-2020 04:02 PM)
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MohitJain2009
Active Level 1
Options
Galaxy Note
Anyone facing these screen issues after the update :
1. The screen is getting pretty much heated from the sides .
2. There is slight discoloration which is very much noticeable at white screen. 
3 Comments
Dilli
Expert Level 5
Galaxy Note
yes many having similar issues. wait for next update
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Galaxy Note
wait for the update
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cs_member9
Active Level 7
Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.

2. Usage of mobile phone when charging: We recommend you to avoid usage of mobile phone while charging.

 

For further details please click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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