Original topic:

Samsung Galaxy Note 20

(Topic created on: 08-31-2020 09:49 PM)
372 Views
Thiyagarajan20
Beginner Level 2
Options
Galaxy Note
HI I buy new samsung galaxy note 20. I'm very disappointed the phone is over heating 

Very worst nowadays samsung products.

Last time I buy samsung note 9 same problem and display also withing 9 months failure.
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3 Comments
gony
Active Level 4
Galaxy Note
I also use note 20 and ultra both but no problem you can contact service center
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graja
Active Level 3
Galaxy Note
don't buy samsung mobiles forever
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and to resolve "Overheating" issue please follow the below given step:-


> Close background running apps and uninstall the unnecessary apps.


For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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