Original topic:

Note 20 ultra

(Topic created on: 09-02-2020 10:31 PM)
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Kj008
Active Level 1
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Galaxy Note
Video quality is very bad when you use stabilizer. Is anyone else facing this issue??

8 Comments
Galaxy Note
where is the video ? and in what resolution and with which lens ? and time ?
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Kj008
Active Level 1
Galaxy Note
video posted...8K...tried all resolutions and lens...same issue
Galaxy Note
Brother. There is no Stabilization for 8K. Also 8K will crop your sensor, So your image will get zoomed. Also it shots only in 24fps. So 8K will only give you good results in outside. For inside better go for 4K. Don't go for 1080p. Its a down sampled low quality visual compare to 4K. If you want a stabilized 8K high quality video, you have use some gimbals like Smooth Q2, DJI OM4 or DJI Osmo Mobile. And also need to shoot it in outside
monu777
Active Level 3
Galaxy Note
same here
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Dilli
Expert Level 5
Galaxy Note
These days any post I open is only on issue of 20 ultra. Sad 😥
kaslokesh
Active Level 9
Galaxy Note
bhai at present it is only Rotten hot cake available.. I'm sure M31S will perform better and will have good reviews as compared to This lakhtakia Exynos technology wala induction heater..
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kaslokesh
Active Level 9
Galaxy Note
I readily hope Samsung resolves all these grave issues present in Note 20 ultra, reduce price and give some brilliant offers before Diwali, else this diwali Samsung will get declared Diwalia.
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "camera" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device :- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset :- Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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