SPen in Note 10+ Loosing connection

[neoman]

Hello friends,

Have been using a note 10 plus since it launched. Recently my Spen is loosing connection with the phone as everytime it shows the msg on phone that spen connection lost or something.

None of the bluetooth connection based features work from the spen.

Is it something i need to go to samsung support center for?

[hdoniv]

S absolutely..go to support centre. U 'll get better solution

[LakhanB]

Or call the customer care

[MandarS]

Go to the nearest samsung centre they'll replace or repair it.
Please accept as solution, please 🙏

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support