SPen keeps disconnecting. It connects when i reset the pen however disconnect after few seconds. I am not using any case. Dont know what is the reason. No matter what i try I am unable to find a solution. Prblem is not with SPen or Phone as I have 2 Samsung Note 10 Plus at Home and both started facing issue same time. They were working perfectly fine earlier.
You will need to reconnect the S Pen by inserting it back into the phone or attaching it to the tablet. If the pen and device are too far away from each other and disconnect, they will automatically reconnect if they become close again within five minutes.
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Alreadu done. Samsung team does now have any anwer they are sending same steps which i have already some so many time. Looks like they dont even understood the issue. Cam u aarange a call?
