Original topic:

S pen showing not connected .

(Topic created on: 01-09-2022 02:56 PM)
356 Views
Kunwar868
Active Level 3
Options
Galaxy Note
This a bit weired problem I came across in my note 10 plus , when I open the air actions it says s pen Disconnected even when it's in the phone if I take it out it will work fine no problem at all except one it won't work in camera , it won't click pic or use air actions in camera . Rest everything is working fine when I try to reset it in air actions app it shows not connected so it can't be reset too , what u guys think the problem is ? 
Please help 
Thank you in advance .
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17 Comments
SapNAyan
Active Level 7
Galaxy Note
Samsung have no time for old flagship device now...
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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SapNAyan
Active Level 7
Galaxy Note
Howmany times we have to sent error report, have you solution for it?. We have sent it many times already but no solution till the date.
Kunwar868
Active Level 3
Galaxy Note
Pathetic support for old devices Samsung, I think I will change to iPhone.
0 Likes
RahulGowda
Beginner Level 2
Galaxy Note
Hi All, I visited samsung service center and they asked me to purchase a new S-Pen as it is not working. How can everyone's S-Pen get dead after update?
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Kunwar868
Active Level 3
Galaxy Note
The new one is working ??
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RahulGowda
Beginner Level 2
Galaxy Note
Bro I didn't wanted to spend 2.5k on it
0 Likes
Kunwar868
Active Level 3
Galaxy Note
Any solution for this **bleep** problem yet ?? Mine is still same .
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