Original topic:

S pen screen write not working

(Topic created on: 05-22-2021 11:10 AM)
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dessdias
Beginner Level 4
Options
Galaxy Note
Is anyone facing this issue the screen write function and the create note function in the side menu has not been working for a month now tried everything in the settings but still no results... Can anyone please help me
5 Comments
Galaxy Note
It is working fine in N20u with latest patch. Which device are you using?
dessdias
Beginner Level 4
Galaxy Note
I'am using the regular note 20
Galaxy Note
Go to Settings> Apps> search for Air Command, and tap on it> Storage > clear cache and data. See if it works.
dessdias
Beginner Level 4
Galaxy Note
Tried it bro.. not working still, thanks.
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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