Original topic:

S pen is not getting connected after the recent update πŸ˜’.

(Topic created on: 11-18-2021 02:37 PM)
224 Views
Vishal39510
Beginner Level 5
Options
Galaxy Note
Dear samsung,
Please help me get out of this issue.
My s pen is not getting connected and that's why i can't access the air actions.
2 Comments
AmbrishD
Active Level 4
Galaxy Note
Same issue..just turn off the air actions from settings..no other option than to visit service centre.. i tried factory resetting phone as well
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cs-member13
Expert Level 4
Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing the issue. Please follow the simple troubleshooting steps which might help you to resolve this issue.However, if issue is not resolved you can open the link mentioned below 

Remove any third-party cases or covers.
Change the S Pen tip.
Try it with another compatible device.
Reboot your phone or tablet.
Check for software updates.
Change certain settings if only the bottom of the screen does not recognize the S Pen.

https://www.samsung.com/us/support/troubleshooting/TSG01001457/


However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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