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β11-18-2021 02:37 PM (Last edited β11-18-2021 02:38 PM ) in
Galaxy Note- Mark as New
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β11-20-2021 07:31 AM in
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β11-26-2021 09:29 PM in
Galaxy NoteDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing the issue. Please follow the simple troubleshooting steps which might help you to resolve this issue.However, if issue is not resolved you can open the link mentioned below
Remove any third-party cases or covers.
Change the S Pen tip.
Try it with another compatible device.
Reboot your phone or tablet.
Check for software updates.
Change certain settings if only the bottom of the screen does not recognize the S Pen.
https://www.samsung.com/us/support/troubleshooting/TSG01001457/
However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung.
Warm regard,
Samsung customer support
