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03-15-2022 01:01 PM in
Galaxy NoteDear Samsung member,
Greetings from Samsung customer support.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
How to Reset S Pen
Please follow the below steps:
Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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04-29-2022 12:50 PM in
Galaxy NoteHello, we are getting to May and the Samsung galaxy note 10 plus has the same S pen problem around the world, spen is not connected to the air gestures, since Android 12 update, We need that @Samsung help us. You can't reset the Spen if it is not connected, you still can type but not taking pictures with the pen and other features.
Greetings from Colombia 🇨🇴