Original topic:

S Pen getting disconnected

(Topic created on: 02-09-2022 02:54 PM)
362 Views
Sxipper
Active Level 4
Options
Galaxy Note
After One UI 4.0 update i see Spen getting disconnected frequently, i tried resetting spen which went fine after N numbers of attempts, also I don't remember dropping my phone which could have caused this. 
Anyone else faced this or have resolved the issue.

Note 10 Plus 256GB.


8 Comments
prjoseph
Beginner Level 2
Galaxy Note
Same problem after android update
0 Likes
desibaul
Active Level 4
Galaxy Note
Me too. Samsung please solve the problem ASAP. Please have some respect for dedicated users. Thanks
nidhi_Dua
Beginner Level 2
Galaxy Note
I am Also facing the same issue 😔
0 Likes
arunj05
Beginner Level 2
Galaxy Note
Its been a month... and still spen not connecting 😑
0 Likes
sadiqsain
Active Level 1
Galaxy Note
I'm also facing the same problem
0 Likes
Vicky100ni
Active Level 3
Galaxy Note
Same problem, it's come from update Android 12, like automatically came display essu , Samsung need to interfere on that
0 Likes
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy Note

Hello, we are getting to May and the Samsung galaxy note 10 plus has the same S pen problem around the world,  spen  is not connected to the air gestures, since Android 12 update, We need that @Samsung help us.  You can't reset the Spen if it is not connected, you still can type but not taking pictures with the pen and other features. 

Greetings from Colombia 🇨🇴