S-Pen disconnected issue Note 10+

[Robïn]

Im facing s-pen connection problem with Note 10+. I suddenly got an error message today in notification bar "S Pen disconnected" while using the phone normally. I tried reconnecting it many times but its not connecting, just saying "Couldn't connect to S Pen". 

Tried following things after some research :

- Restarted phone

- Tried resetting S Pen but its not working coz S Pen is not connecting.

- Cleared Air Commands app cache.

- Phone's software is upto date.

All other functions of S Pen are working except Air Actions.

Anyone please let me know how to fix this problem.

S Pen already inside the phone.

[Anny1986]

https://youtu.be/a71YgdVp2w4
Try this

[Robïn]

Bit risky but I will try.

[Robïn]

It didn't work 😔

[Anny1986]

Then get a new one

[cs-member11]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset S Pen
Please follow the below steps:

Step1: Navigate to the Apps screen and tap on Settings.
Step2: Tap on Advanced features.
Step3: Tap on S Pen.
Step4: Tap on Air actions.
Step5: Tap on More.
Step6: Tap on Reset S Pen.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Robïn]

Thanks for replying.
I already tried resetting the S Pen but its still not connecting.
Reset doesn't work unless its connected.
"Connecting is the main issue".

[JaYSharmaa]

Same here

[Robïn]

Any luck?

[more0804]

Same here