S Pen disconnected after September patch Note10+

[Anonymous]

S pen is disconnected for more than 2 months now,

 - Cusfomer care office said it can be solved with software update.

 - Bug/Errror report via phone received highly irrelevant soltution which again not helped.

 - Updating via smartswtich august security update also not solved the issue

 - clearing cache & reseting air actions is also not helping!

 - And here even after the September security patch update, no fixes for s pen disconnected issue!

 HIGH TIME SAMSUNG! SAVE YOUR " FLAGSHIP " CUSTOMERS, YOUR QUALITY & CARE DECREASE AFTER THE PURCHASE 

 

  

  

  

[Anonymous]

I tried factory data reset also but it not helped and service center suggested to wait for software update fix.

[SapNAyan]

Service center employees told me that you have to purchase new s pen worth 2500 or 3000 rupees. Becoz its not replaceable in your warrenty.

[Anonymous]

Oh! Well than happy to infrom you samsung that If it was the issue with pen then how come it not worked while i tried note10 lights s pen nd before anyone ask yes multiple s pen was on and was happily disconnected from its old device for my trying purpose! 😅

[Anonymous]

Just shared my stroy if it helps!😅

[ChandanSaxena]

Tried everything nothing helped now i never want any samsung devices
after july update my note 10 plus's screen fade and s pen air action not working always disconnects mi is far better than samsung in flagship devices compare any mi with samsung

[Anonymous]

Samsungs service is turning out to be worst right now, For Note users!

[SapNAyan]

Absolutely right...

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:  

To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.  

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions). 

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support