S Pen Disconnection

[VivekPatodia]

After the April/May 2021 update, the S Pen of Note 10 devices refuses to connect with the phone. This is not a hardware problem, but a software glitch which needs to be addressed by Samsung. The S Pen us constantly in disconnected mode and even after trying all possible troubleshooting steps, the problem persists. Samsung technical team needs to address the issue soon.

[SapNAyan]

Most of note10plus user have facing same issue after may-june update...the fact is that Samsung have no solution for it...

[VivekPatodia]

Hope Samsung attends to it soon.

[Nealph]

Disable Air Actions to get rid of disconnecting notifications. Its very irritating and need to keep Air action off until samsung come up with solution.

[Ripperfox]

I don't know if you have same problem as mine.
But mine also caused misinformation of charging status along with disconnect issue.
The only fix for this was to pay and get new spare S-Pen which will cost around INR ₹ 3101.

[VivekPatodia]

No. I do not have any charging status issues. Just the S Pen refuses to connect at all. 😞

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[VivekPatodia]

Done the needful on 28.07.2021 at 20:08 hours, when S Pen again refused to connect with phone.

[VivekPatodia]

The only way to get this issue solved is to keep reporting it to Samsung CEO. Use below link to lodge a complaint. You will get a call from their office, explain it to them. They'll ask you to visit service centre, but even they have no resolution. So we need to tell them to solve it via software updates.

https://contactus.samsung.com/customer/contactus/formmail/mail/MailQuestionGeneralNew.jsp?siteId=592...