If your device is managed by an organization's IT department, reach out to them. They can adjust the MDM settings to allow Smart Switch by:
- Enabling Smart Switch through the MDM console (e.g., Intune, Knox Manage). - Configuring the Knox Service Plugin (KSP) to permit Smart Switch usage. [2]
2. Personal Device Workaround
If your device isn't under corporate management:
- Check for Work Profiles: Navigate to Settings > Accounts and Backup > Users to see if a work profile is active. If so, disabling it might resolve the issue.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
