abhisheknayarIN
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01-29-2017 12:11 AM in
Galaxy Note
hi
I'm facing an issue on my note 4. When using data a small message popup, sim card data changed , device will reset automatically. It will occur frequently. anyone facing this issue ??
I'm facing an issue on my note 4. When using data a small message popup, sim card data changed , device will reset automatically. It will occur frequently. anyone facing this issue ??
3 Comments

Henit
Active Level 7
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01-29-2017 12:37 AM in
Galaxy Note
i used to face this issue back when i had note 4...just reinsert ur sim..it will stop...if still it continues go to service centre.
abhisheknayarIN
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01-29-2017 12:31 PM in
Galaxy Note
bt i had no issue with other network sim. The issue occur when i use jio sim..
Samsung_India_
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01-30-2017 11:15 AM in
Galaxy Note
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
