Original topic:

Refining picture and Restart Issues in My Galaxy Note 10 Plus

(Topic created on: 04-11-2020 05:54 PM)
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TILERS-IN-PERTH
Beginner Level 2
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Galaxy Note

Hello,

I am very impressed with all the services and the products that I buy from your company. I am really thankful for creating the best mobile product i.e Samsung Galaxy Note 10.

But I have two common issues which sometimes create a big problem for me and the device.

A message or notification which marked as "refining picture" does not go away from the screen till I restart or switched off my device.

Secondly, My Note 10 restarts automatically and especially at the night time which really bothers me in the first place.

I am currently working on my website tilers Perth and need my mobile device to work smoothly.

Hope you understand my situation and will reply as soon as possible.

Thanks!

3 Comments
Harshs942
Active Level 2
Galaxy Note
I think I might help you with your second problem.

1.Go to Settings
2. Tap on Device Care
3. Click on three dots on top right
4. Tap on Auto Restart
5. Disable it.
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Anonymous
Not applicable
Galaxy Note
For refining pictures
Go to Camera-> Open Settings-> About Camera-> Update the app as samsung has given an update to fix this issue.
For Auto Restart Go to Settings-> Device Care-> Click On 3 Dots on top right corner-> Disable Auto Restart.
If your problem is solved click 3 dots on top right corner of my first comment and "Accept Solution"
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Samsung_Support4
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

 

Go to Settings > General management > Reset > Turn off auto start.


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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