Original topic:

Problems on my galaxy note 20

(Topic created on: 11-30-2021 07:40 AM)
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Murph
Active Level 1
Options
Galaxy Note
Hi community I have been experiencing problems with my note20 not been a year yet. It overheats and when it does it shutdown every app,sometimes even when charging.When battery is 15% within few seconds it will say 1% left and shuts down.please help
4 Comments
mrmwana
Beginner Level 2
Galaxy Note
Hi Murphy, you can get get an app called 'buoy -pimp your battery saver' from the play store and set profile to extreme. Really worked for me!!
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mrmwana
Beginner Level 2
Galaxy Note
My phone lasts more than a whole day now
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Murph
Active Level 1
Galaxy Note
Thank you for that one of battery saver but overheats a lot
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Tsogo_sam05
Moderator
Moderator
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Galaxy Note

Hi, Murph kindly optimize your device.

1. From the home screen, swipe either up or down to access apps.
2. Tap Settings.
3. Tap Battery and device Care.
4. Tap Optimize now.

If the issue persists, please perform a soft reset of your device.

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however, keep holding the buttons for a few more seconds.

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