Original topic:

Problem with Galaxy Note 9's telephoto Lens.

(Topic created on: 05-24-2019 07:33 PM)
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MaanSinghVijay
Active Level 3
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Galaxy Note
I have had Galaxy Note 9 for approximately 6 months now. I just recently discovered this problem with my telephoto lens. As soon as I switch to it, there is a clear buzzing sound as if there is small motor running in the back of the phone. Now as long as the telephoto lens is in use, it continues to be the case which in turn turns the phone to heat up fast. The problem does not sustain itself here. The viewfinder is just weird and waivy and photos come out something like as shown below. Camera does not focus at all. This is extremely frustrating as it renders the camera specifically the telephoto lens useless.

I have tried searching it on YouTube and found that a plethora of people have the same problem. Now The obvious solution is to take it to the service center which I would do but that again would take at least a week even if there is a replacement of camera module. The moto to post this to make the issue know to Samsung. 

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13 Comments
Galaxy Note
I too had the same problem. Actually I am getting the problem when the device gets very hot and when it is cooled down, it is behaving normally.
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Galaxy Note
I am getting it all the time and specially in good lighting conditions. It focuses when light is not that great but buzzing continues.
Anyways what did you do about it ?
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Anonymous
Not applicable
Galaxy Note
why this happens by the way
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Anonymous
Not applicable
Galaxy Note
any particular reason for this
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Galaxy Note
I am still trying to figure out the reason. May be it's a software bug but I have seen comments on some YouTube videos that people had to get their camera unit replaced to get this fixed.
sulembhai
Active Level 6
Galaxy Note
its a hardware problem..i had it too so i got the camera replaced for free...go to the service center
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Galaxy Note
And this has not been addressed by Samsung officially anywhere.
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BhanChand
Active Level 4
Galaxy Note
Same problem was present on my S6 Edge
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Galaxy Note
What did you do about it ?
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