Problem in moving old photos to secure folder after update

[aarki]

After update error in mving photos to secure.folder sasure rectify samsung note 10 plus

[Š]

Check whether Secure folder is on in quick panel.
When it is off in quick panel and show up in app drawer these issues are happening.

[aarki]

Not working

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support