Poor customer service and false promotions(Note 8)

[Yogi0305]

I'm so pissed off looking at the services provided by Samsung. I purchased a Samsung device for the first time that too a flagship which is one of your premium phone and it is shameful for Samsung that it can't keep it's promises and gives false promotions just to sale the product. 


Despite what happened to Samsung galaxy Note 7 in the past I jotted the courage to purchase Note 8.


Can somebody explain why am I not getting the promotion banner for free Samsung wireless charger despite I'm eligible?? For the record I've to tell you that I've inserted the sim card of same mobile number to the phone on the same day when I registered in my galaxy app.



I will never buy any other Samsung product and suggest the same to my family and friends not to buy anything as Samsung is not worth it.



Disappointed customer!!



Yogesh Gupta

[Gandu]

u r right customer service is very very bad in samsung

[DrSjKS]

how many days since you've inserted the SIM buddy ???

[Yogi0305]

Almost a week now

[DrSjKS]

oh that's a pretty long time.... I got the banner on exactly the 4th day

[SGN8]

good decision

[AnkurBansal]

Please wait. When I bought the S8, I recieved the banner for free cover at 15th day. I was so pissed earlier but, I got it then. Please do wait.

[Yogi0305]

let's see!

[admin_]

Thanks for being with Samsung and sharing your concern. We apologize for the long time you waited to get Coupon code for offer I do understand Sir. I would like to inform you that we have dedicated team handling the offer related query please mail them your concern with all required details on my.galaxy@samsung.com they will surely give you the possible resolution for the same. I do regret for the inconvenience caused.

[Yogi0305]

Hi Team,

I did write to the concerned team which my galaxy but haven't heard from them after writing several emails. Kindly provide the solution.