Phone performance is very poor

[Ankurjainbajaj]

Very poor Software of Samsung so much hang and crashes of apps so much disappointed by the Samsung Galaxy Note 10 plus and its Software

[Dilli]

take your data backup and reset your phone to factory default

[Ankurjainbajaj]

i have done this 2 times
and one time I have got Software update from the Samsung service Center
but still facing the same issue

[mk99]

did u load any heavy space occupying apps or any apps from chrome.until u have 40% of free space u won't experience any lag.for checking latest update available install smartswitch in laptop and connect your phone.u will be notified whether it is in latest version or not.

[Ankurjainbajaj]

it is fully updated

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand you concern about "phone hanging". Kindly perform the below mentioned few of the quick steps:

1) Check space availability: keep at least ''minimum 20% internal memory free''.
-Settings > Device Care > Storage.

2) Check internal memory space: To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day.
-Settings > Device care > Memory.

Kindly visit the given link for the complete steps and be assured it should resolve your issue:
https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):-
Samsung Members App > Feedback > Error Report > Attach log file.

Thank you for writing to Samsung.

Warm regards,
Samsung Customer Support