Original topic:

Phone hangs many time during incoming call

(Topic created on: 01-28-2022 04:15 PM)
273 Views
kushalv
Active Level 1
Options
Galaxy Note
Hi,
Last 1 month facing issue atleast once daily, phone hanged when incoming call comes. Not able to answer the phon and sometime able to answer but still it takes 5-10 seconds then I can talk.

Using Samsung Galaxy Note 20 Ultra, only 89 GB storage used out of 256 gb, still it's hanging.
2 Comments
cs-member13
Expert Level 4
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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kushalv
Active Level 1
Galaxy Note
Not helpful and irrelevant generic reply. No resolution provided and never expect such poor response from Samsung.
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