Varunrajs
Active Level 1
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Galaxy Note
Hello Team, Hope you all are doing well. 

Post January 16, 2021 software Update, My Galaxy Note 21 Ultra (Exynos) is performing visual slow and non responsive, occasional phone restart is happening and it feels weird for a Flagship phone! 

Frequent lag in usual social media usage (Instagram, Whatapp) I'm not sure why it is happening, I believe this is happening after recent update. If so, why? 

That's all I wanted to know and understand, as I'm completely shocked with the performance! Even 30,000 INR phone does better job in terms of regular/normal use. 

Kindly let me know if you have an answer. 


Thank you. 
#galaxyNotefan
11 Comments
rap1021
Active Level 8
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Galaxy Note
They are doing this on purpose, so that you get frustrated with your current device and buy the new S21
Varunrajs
Active Level 1
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Galaxy Note
Not fair 😭
I just got it 2months ago. 💁‍♂️
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Ehsank
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Galaxy Note
If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
Varunrajs
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Galaxy Note
Stored data will be erased after completing this process?
Ehsank
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Galaxy Note
nothing will be erase, its just clear junk files which cause issue sometimes its only 10-15 second process, no need back too
VaiPin7
Active Level 4
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Galaxy Note

I tried doing this with my S10, and it didn't work. Do you know any solution for S10 devices?

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Ehsank
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Galaxy Note
so connect with pc/laptop then try in a same way, it will be done
Ehsank
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Galaxy Note
You can also send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

Varunrajs
Active Level 1
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Galaxy Note
Done, thank you so much.