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Original topic:

Note9 screen gone """"burned"""" right after sw update.

(Topic created on: 12-15-2021 05:25 AM)
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maje90
Active Level 1
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‎12-15-2021 05:25 AM (Last edited ‎12-15-2021 05:16 PM ) in 

Galaxy Note

Hi all.

I'm using a Note 9 since 2 years and some month.
Today i made a software update after like 6 months not doing so: **bleep** ME!
The screen now appears to be """"burned"""", with that crazy blurred or green rows between 20% and 80% brightness... under 20% color balance is better but I have no longer deep blacks and above 80% blacks are very clearly grays, like having "contrast to -100".

https://youtu.be/mfvSontfkhU

What's the funny thing?
I periodically check (like twice each month) the screen health!
Full 255 red, then full 255 green, then full 255 blue, and even white and black.... and my phone screen was FLAWLESS all the time! Not even a bit of burn in, not a dead pixel, not a row, no shadows, at any given brightness %.... just perfect!
I did this check 4 days ago! It was FLAWLESS!

Today: Software update > 5 minutes > boom! """"burned"""" display?
I don't drink it.
You lying!
This is 110% PLANNED OBSOLESCENCE!!

Now (sadly too late) I've discovered how many other samsung users are having this """"issue"""".
Samsung, you lost a customer FOREVER, and I plan to actively tell everyone I can reach to stay away from your products completely!

Or, you can fix this artificial """problem""" for me, and all the other users in a similar situation!

FY!

Note 9 screen """"burned"""" MINUTES after sw update.
Note 9 screen """"burned"""" MINUTES after sw update.
youtu.be/mfvSontfkhU
Warranty ended some month ago. Wasn't doing any sw update since 5 monts. I periodically checked (2time/month) screen health, doing full 255 red, then green, then blue, white, black. I had a FLAWLESS screen! No shadows, no dead pixels, no rows, perfect blacks! Did a sw update and "puf" my screen is
11 Comments
ChanH
Active Level 1
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‎12-30-2021 02:16 PM in 

Galaxy Note
I still have the discoloration problem but I found an alternative by enabling the Always On.
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Sarbindra
Active Level 1
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‎01-10-2022 08:45 AM in 

Galaxy Note
Hello All,

I am facing same screen display discolouration after last software update . This happened last year also . Sometimes it becomes very difficult to see the screen. I don't know why Samsung creating such problems periodically. Are they doing intentionally so that people are forced to upgrade their phones ? I don't think if they are creating such problem periodically, customers will think of upgrading rather will shift to other brand. Even after buying such a premium phone it is impossible to tolerate this kind of harassment. They need to resolve the issue as soon as possible permanently .
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