Note20 ultra Android 12 issue

[Prince1002]

Is anyone facing HDR issue in front camera after Android 12 update.. ????????

See the comparison from Note20 ultra android 12 & Android 11 

Note 20 ultra Android 12 First Image

Note 20 ultra Android 11 Second image

Note20 ultra Android 12

Note20 ultra android 11

[Anonymous]

I think That's not hdr most probably that's lens issue. Make sure lens is clean and does not have any scratches.

[Prince1002]

Lens is clean as new.

[Anonymous]

Try capturing photos from a different camera app eg open camera
If the photo is clear that means samsung camera app is broken.
And if it's a software problem most probably it will be fixed March update

[Prince1002]

Ok thanks

[saahir2400]

May be a normal update can fix this next time
....

[Anonymous]

Mine too has this problem after update

[MuzikD]

Ya, we all know that scamsung had downgraded the camera quality through updates. They are very popular in that. Today's image quality is nothing compared to out of box experience..!!

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support