Note20 Ultra 5G rebooting

[Sash18]

Hi community. Please help on the following...

I purchased a Note20 ultra end of October and ever since I have received it, it has been rebooting. Updated the phone to UI3 and the rebooting has gotten worse.

Has anyone else experienced this and Is there a way possibly resolve this issue? 

[Dodzaresto]

take it back to the place of purchase. warrantee includes all software as well as factory faults.

[Sash18]

Thank you for response 👍

[Maps_sam07 · Accepted solution]

Hi  Sash18

Please ensure that your Auto Restart function is disabled: 

1. From the Phone app, select Menu.
2. Select Settings.

3. Select Device Care

4. Tap on the three dots on the top right corner. 

5. Select Advanced

6. Select Auto Restart>> Disable it