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12-03-2019 05:33 PM in
Galaxy NoteHi there,
Please follow the below mentioned steps in order to resolve the issue:-
1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
2) Do the reset settings of the camera (camera>>setting>>reset setting).
3) Run the device in Safe mode and check the issue.
Then kindly restart the device and check the issue.
Also, kindly once perform the steps in the given below link:
http://www.samsung.com/in/support/skp/faq/1119803
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
