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Active Level 6
Pushing software update is not everything.
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Active Level 6
Samsung never listen us.
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Active Level 6
Just because you are paid by samsung and don't have manners how to treat customers. It doesn't mean you can't handle criticism. If it's difficult for you to handle criticism then talk to Samsung and tell them that their service is pathetic.
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Yes this happens with me too on my S10+. This may mostly be a bug.
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Active Level 6
so how this can be fixed...??
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Active Level 7
Take to the service centre and get the os reloaded
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Active Level 6
I would recommend booting into safe mode and observe it for few hours. If the issue doesn't re-appear, then it might be an app causing this. So in that case, you can reset your apps' preferences which will require to set up all the apps again. If the issue still occurs in safe mode or resetting app's preferences doesn't solve it, factory reset might be the last resort. If nothing helps, you should visit a service center.
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Hi @harpreetMakol,
I also faced the same issue with my Note 8 &Note 9 after the update so send feedback through Samsung Members App as during installing update bugs can occur. With next update this would be resolved. If the problem is too frequent then contact service and center amd get your battery checked . But probably software update would solve the purpose you can also get fresh software udpated from the service center to avoid bugs during installation. Meanwhile do send a feedback with device log. Software update helped me and my Note 8 &Note 9 are working great even now.
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Hi there,

Please perform the following step to resolve the issue:

> Please ensure that auto restart option is turned off (Settings >Device Care or Maintenance>3 dots> Auto restart>>turn off it).

>  Run the device in Safe mode and check the issue.

> If issue still persists, create data backup and reset the device.
For further assistance, register your concern in Samsung members app(click on “+“icon>send feedback>Error report/ Ask Questions)

 

Regards,
Team Samsung Members

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Active Level 6
I have sent the log report through feedback, waiting for Samsung to review and advise...
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