Note 9

[JohnMaax79]

My phones sim one stopped working after android 10 update 

[Anonymous]

and my galaxy s9 iris scanner turned into blackish pink

[Suvamdas21]

Go...for beta...😂😂 can't wait for stable version what more do you expect..

[Samsung_Support3]

Hi there,

We would suggest you to follow the mentioned steps to resolve the issue:

1) Ensure that network frequency of your device is selected on Auto-mode.

Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

2) Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and also try using different network operators.

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

Regards,
Team Samsung Members