Original topic:

Note 9 (white back) )White hazy pictures when taken in pitch dark with flash ON

(Topic created on: 01-06-2020 11:25 PM)
1361 Views
vineetapte
Active Level 1
Options
Galaxy Note

Hey guys,

 

When I click picture in pitch dark with flash ON, the pictures are all hazy. The pictures are filled with white haze/noise. Is any one facing the same issue with Note 9 white back?? I have attached sample pictures.20191228_133747.jpg20191228_133523.jpg

16 Comments
Kartik271994
Active Level 6
Galaxy Note
Are you using any back cover?
0 Likes
kailash90
Active Level 1
Galaxy Note
yes
0 Likes
iamMUKESH
Active Level 9
Galaxy Note
yes i think you are using transparent back cover...try with removing back cover
0 Likes
Anonymous
Not applicable
Galaxy Note
the problem is with flash light itself
Galaxy Note
Have u tried cleaning the camera glass of the phone...
0 Likes
Anonymous
Not applicable
Galaxy Note
this is the problem with flash light itself
0 Likes
Galaxy Note
I also had same problem in my blue note9, go to the service center and tell them ur problem and say to change ur backglass , if ur phone is under warranty there is no cost of it if not then it will cost u about 3500,
Aashish
Expert Level 4
Galaxy Note
Clean your lens with microfiber cloth
0 Likes
Galaxy Note
in my phone after android 10, it has been fixed...
0 Likes