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Active Level 3

Sadly, my S-Pen also is now broken, as of today. The S-Pen and DeX were actually my reasons for purchasing this device in particular. It is sad to see it broken.

 The Spen seems very cheap built compared to the previous device. It's so fragile. As I've seen many complaining about this.Is Samsung selling replacment spen for Note 9 ?

 It Took a few minutes to get out of the device itself. Do it covered under warranty ? It something shouldn't happen for a flagship which costs 75k INR (999$) Phone !

Very disappointed by the built of the stylus. 

8 Comments
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Expert Level 5
mewoo 😰...problem is that Samsung will not replace anything for accidentally dammed
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Active Level 3
Samsung has offered replacement S Pen units to some users but not everyone is getting a replacement I know, because getting approval for the physical damage isn’t easy I know.
If Samsung deliberately made the S Pen so fragile, it should have at least informed buyers that they needed to take extra care of the stylus.
At least with some discounts on replacement spen they can sell. There is no point of using this device without Spen.
Feeling helpless!
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Expert Level 4
did you try explaining same thing to Samsung people. if you did try it what did they say.
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Expert Level 4
Bro you can buy one from Amazon.
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Active Level 3
OEM ?
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Expert Level 3
Only option is visit Service center and get your S Pen replaced , maybe they will charge you.
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Expert Level 5
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Expert Level 5
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