Original topic:

Note 9 speaker issue.

(Topic created on: 10-21-2018 12:59 AM)
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Abhiagarwal
Active Level 2
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Galaxy Note
I am facing issues with my note 9 speaker. While watching youtube, netflix or any other videos, what happens is after 5 mins of playback or so the speaker volume suddenly goes down. This is happening for almost every video I watch.

Can someone tell  me if they are also facing the same issue ?

13 Comments
Galaxy Note
I suggest you to use your device in safe mode for some time if you are facing some issue

Safe Mode allows the device to boot up without  installed third party apps running, which will conserve battery power. 

 

To start the device in Safe Mode, with the device Powered Off.

① Press and hold Power key.

② Once the animation starts, Press and hold the Volume down key until the lock screen appears.

③ Keep the Volume down button until device boots up.

④ Safe Mode is indicated in the lower left hand side when enabled.

⑤ To get out of Safe Mode restart the device.

if your problem is not solve you can ask again

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Abhiagarwal
Active Level 2
Galaxy Note
Thanks avvii. I already tried it but the same thing happens over safe mode mode also.
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Abhiagarwal
Active Level 2
Galaxy Note
I also did a hard reset also
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Sushantnayak
Active Level 9
Galaxy Note
First report this issue to Samsung using Samsung member apps feedback option along with log. Samsung will surely give you a reply or solution and if it cannot be solved through software changes Samsung will ask you to go to the service center .Don't worry you are going experience the best service available. 👍
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