Original topic:

Note 9 sound coming from bottom speaker instead of earpiece while calling

(Topic created on: 12-27-2019 06:09 PM)
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Kapilharmilapi
Active Level 5
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Galaxy Note
Sometimes while calling someone other person voice coming from bottom speaker instead of earpiece. It's not on speaker mode. But it happens sometimes. Other occasions it's fine. Its random. But I have done speaker test in Samsung members app, sound coming from both speakers. I have wiped cache n data in phone app n restart. Also done wipe cache partition. It's a random issue, doesn't happen consistently. Any suggestions...anyone faced this issue. It has happened only couple of time today in my last 16 months usage.
8 Comments
Anonymous
Not applicable
Galaxy Note
once reset apps preferences...then connect with bluetooth devices and perform this 👇then set it to normal again and try
Anonymous
Not applicable
Galaxy Note
isse kuch nahi hoga kitne baar apko bolun yeh problem humne bhi face kiya tha jab one ui 2.0 beta 2
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Anonymous
Not applicable
Galaxy Note
are you in beta if yes then same problem was also faced in my s9 as well
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Anonymous
Not applicable
Galaxy Note
I also faced this same problem in my beta 2 one ui 2.0
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Anonymous
Not applicable
Galaxy Note
post the feedback to the beta froum they will solve this problem
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Galaxy Note
I am on one ui
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Galaxy Note
not upgraded to beta ui 2.0
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Galaxy Note
This can happen because of some third party apps as well.
I had a similar issue once in my note 9.
I was calling someone on hike messenger app and I turned off internet in the middle of the call. After some time I turned it back on and I was unable to play any media. Whenever I try to play it gives an error msg," Unable to play During Call". Also I couldn't hear anything during a normal telephone call. After I restarted the device, everything was ok.

Most probably this issue may be because of some third party app.