Please be assured and to resolve display issue kindly follow the given below steps:
1. Display brightness level:- Kindly set the device display brightness in auto mode (If available). Steps to adjust brightness in auto mode: Swipe down on the home screen to open notification panel>Turn on Auto brightness. 2. Check device in safe mode:- Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. To exit safe mode: Restart your device.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report)along with screenshots, short videos and error log file, so that we can assist you accordingly. Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
