Original topic:

Note 9 one UI bug

(Topic created on: 01-21-2019 11:17 PM)
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Dinee
Active Level 4
Options
Galaxy Note
Another bug - when connected to bluetooth for media and then u receive a call, u will not be able to turn off bluetooth until u attend the call. In oreo I was able to turn off bluetooth even before attending the call.
Hell lot of issues with one UI. Regretting updating the software to PIE.. oreo was much better..
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3 Comments
Galaxy Note
I hope a fix is on the way
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Dinee
Active Level 4
Galaxy Note
there are so many fix that samsung has to work on 😥
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admin_
Expert Level 5
Galaxy Note
Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. We would like to offer some troubleshooting the steps to overcome the issue:
1) Navigate to Settings >> Apps >> Tap on three dots >> Reset App Preference.
2) Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.
3)Run the device in the safe mode.
If issue still persists, KIndly provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Sendfeedback>Error report>Collect log files>attach.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url https://community.samsungmembers.com/en_IN#/
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