Original topic:

Note 9 display discolouration

(Topic created on: 04-24-2021 08:53 PM)
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nirav4466
Beginner Level 2
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Galaxy Note
Idk what happened but my phone screen automatically became discoloured and is greenish/ yellowish. Sometimes it also shows green lines. Please help
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9 Comments
Brixx
Beginner Level 2
Galaxy Note
U need to change display.. i had that fault 2 times in my note 9.
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nirav4466
Beginner Level 2
Galaxy Note
Isn't it a software bug?
I don't remember doing any harm to phone. I neither dropped it nor anything.
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Brixx
Beginner Level 2
Galaxy Note
As per my experience it's not software bug bcoz at that time I had flash my phone many time even in care also. But not get..

So checkout at u r nearest care..
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Dilli
Expert Level 5
Galaxy Note
Time for you to visit SC after lockdown opens up or speak to Samsung through their whatsapp number
Being_human
Active Level 7
Galaxy Note
Welcome to Samsung greenish family
Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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nirav4466
Beginner Level 2
Galaxy Note
They said somehow sweat or sanitizer got into the phone and that caused the screen damag. Thats so silly reason for display discolouration for a water resistance phone.
They are asking us to replace display for *Not our fault/harm we did to phone *
Such a shame 😞
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TheManikSood
Active Level 2
Galaxy Note
I am using note 9 and facing the same problem of screen discolouration. Why this problem is with Note 9 only and not any other phones. I feel there is some hardware issues in components used in Note 9.

Note 9 is my first Samsung mobile. After looking at this thread, I feel not to buy Samsung mobiles again. If premium mobiles like Note 9 have these issues with zero support from Samsung, one can imagine what will be happening with other low end samsung phones.
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deepak86
Beginner Level 2
Galaxy Note
Hi today i went to Samsung service center...they inspected phone and said you have to replace the display...
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