Original topic:

Note 9 bad performance after one UI update.

(Topic created on: 01-31-2019 12:54 AM)
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pavanps
Active Level 1
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Galaxy Note
hello guys i have a note 9 (6gb and 128) which i bought when its launched from first day the performance is not upto the mark and do not reach flagship standards.2 days ago i  recieved OTA update of android 9.0 based one UI after updating the performance was drastically decresed graphics dosent render in games like pubg buildings are not rendered.even the picture quality was decresed text on the videos and profile pictures are blurry and edges are pixelated.i have reset the device but same problem video quality and games are very poor 8.0 is very better please let me know if anyone has similar problems after the update.
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6 Comments
satoshi
Expert Level 1
Galaxy Note
try doing a factory reset after backing up your data
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pavanps
Active Level 1
Galaxy Note
i already did the factory reset but same performance.
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satoshi
Expert Level 1
Galaxy Note
Then it can be a fault in battery as if it dosen't supply enough power to the processor then it will under perform
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Moazreza
Active Level 4
Galaxy Note
get in touch with Samsung care they will resolve your problem...I am also using Galaxy Note 9 after one ui based on pie update I am not facing any kind of these problems
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admin_
Expert Level 5
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members BETA App ->BETA Feedback > Send Feedback > Error reports > collect log file > Attach). Be sure to hit ♡ when you find an answer that works for you.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Shubhsri
Active Level 3
Galaxy Note
lots of bug after update , is there any way to rollback the update
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