Sounava
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02-14-2019 10:09 PM in
Galaxy Note
One UI has completely ruined my Note 9 (Exynos).
1. The call log disappears randomly. Such a strange bug with no solution in sight.
2. Frequently the Menu button in the Phone app will not work. I press the 3 dots (menu button) in the top right and nothing happens. I will have to swipe away the app from Recents menu to make it work properly again.
3. The BIGGEST problem: the telephoto camera does not work properly. The moment I switch to telephoto mode the whole phone starts shaking/vibrating with an audible grrrr sound and gets heated up quickly. I guess it is the AIS (image stabilization) or the auto focus acting wonky.
God knows when Samsung will fix these problems. Cannot imagine this kind of experience in a flagship phone.
1. The call log disappears randomly. Such a strange bug with no solution in sight.
2. Frequently the Menu button in the Phone app will not work. I press the 3 dots (menu button) in the top right and nothing happens. I will have to swipe away the app from Recents menu to make it work properly again.
3. The BIGGEST problem: the telephoto camera does not work properly. The moment I switch to telephoto mode the whole phone starts shaking/vibrating with an audible grrrr sound and gets heated up quickly. I guess it is the AIS (image stabilization) or the auto focus acting wonky.
God knows when Samsung will fix these problems. Cannot imagine this kind of experience in a flagship phone.
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Ravi0883
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02-16-2019 08:16 AM in
Galaxy Note
visit to service center
admin_
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02-16-2019 11:27 AM in
Galaxy Note
Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members BETA App ->BETA Feedback > Send Feedback > Error reports > collect log file > Attach). Be sure to hit ♡ when you find an answer that works for you.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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